If you haven’t figured it out yet, then you must know VoIP is an acronym for Voice over Internet Protocol. It is also known as a phone service over the internet. Don’t get deceived by its fancy name because VoIP is not very different from simple analog phones.
The exterior of a VoIP phone is similar to a desk phone, which means it has a handset, receiver, and a speaker location. The keypad of a VoIP telephone is designed the same way as an analog phone. The keypad consists of nine numbers, a zero, and alphanumeric keys. Moreover, VoIP phones comprise of a redial, conference, hold, transfer, mute, and HD voice buttons.
Its distinguishing feature – HD voice – offers an audio range far better than a landline phone. It has been estimated the HD voice quality range is 7 kHz (7000 Hz) while the voice quality of a landline is just 3.4 kHz (3400 Hz).
Multiple VoIP telephones consist of Power over Ethernet (PoE) systems. These telephones can easily be charged with the help of a PoE switch rather than a power adapter. This prevents your phone from occupying unnecessary space.
In this article, we will discuss how VoIP phones operate, and what makes them different from other typical analog phones.
The first thing to know is VoIP works via the Internet. This is the primary factor setting VoIP apart from analog and other kinds of business phones. In order to use a VoIP phone, you will need to first register the phone. Analog phones are tied to numbers, but this is not the case with VoIP telephones. Your registration will be based on your personal account. This procedure enables communication between a caller and receiver.
Most VoIP providers rely on IP phone boot up process, which makes the VoIP registration procedure a lot easier. After the registration, you will be taken to an IT staff member to activate your phone service. You won’t have to contact your phone company.
Landline telephones have a “line” allowing the receiver to take multiple calls at the same time. This usually takes place due to copper lines. The switching of lines would take place through line buttons on the phone. However, this is not how a VoIP telephone works. Instead of “lines”, a VoIP phone boasts toggle buttons which enables you to take multiple calls simultaneously. VoIP phones have a SIP addresses and user accounts to help you take calls. An advanced VoIP phone model will easily allow you to manage numerous user accounts at the same time.
VoIP phones are an upgrade from analog and business phones. Don’t worry if you haven’t used VoIP telephones before. Adjusting to them wouldn’t be difficult at all.
If you'd like to read more about VoIP phone systems, check out why they beat out conventional phones here.